Management Development

Ever feel stressed at work? How do you react to high-pressure situations? Is burnout a threat to your well-being and productivity?

The truth is that we’re all prone to stress, pressure, and burnout. Understanding what they are and how they work helps us create a better, more satisfying lifestyle.

This course will help you define stress, pressure, and burnout, recognizing the unique ways they show up for you. You’ll be able to evaluate your work and lifestyle to identify opportunities for healing. You’ll also get valuable strategies to manage the effects of stress, pressure, and burnout. By the end of the course, you’ll have a clearer understanding of how these forces affect you—and what you can do about it.

To begin, let’s look at the creative problem-solving process. This course will define “problem” and other situations that lend themselves to the creative problem solving process. We will introduce the concept of solving problems using a creative process. The approach we use in this course includes six steps, which are also introduced in this module.

This e-learning course is designed for professionals across various sectors in Ethiopia, offering insights into how different mindsets impact personal and career growth. Participants will explore the key distinctions between a fixed mindset and a growth mindset and learn how adopting a growth-oriented approach can foster success in any professional setting.

This training is designed to equip professionals with essential communication skills and strategies to handle sales objections effectively. Participants will learn how to navigate common sales objections, develop emotional intelligence, and close deals successfully.

Estimated Time to Complete the Course: 8 Hours (Approximately)

In order to succeed, your company needs to develop and carry out a well-defined strategic plan. It's important to understand what makes your company unique compared to its competitors, and how your own work contributes to achieving your company's strategy. 

Estimated Time to Complete the Course: 10 Hours (Approximately)

A skilled project manager serves as the adhesive holding a project together and driving it to success. They ensure goals are accomplished on schedule, within budget, and meeting quality standards. Managing projects spans many complex tasks - planning, scheduling, budgeting, communication, risk management, resource coordination, stakeholder engagement and more.

Without dedicated focus from a project leader, these critical elements can fall through the cracks, leading to missed objectives, uncontrolled costs, and dissatisfied stakeholders. 

Estimated Time to Complete the Course: 8 Hours (Approximately)

In this course, you’ll learn how to create and deliver winning business presentations. First, you’ll learn how to plan your presentation, organize content, and bring it to life with visual aids. Then, you’ll discover the best ways to rehearse, identify areas for improvement, and cope with nerves. Finally, you’ll learn how to deal with difficult questions from your audience.

Estimated Time to Complete the Course: 8 Hours (Approximately)

Do you ever wish you had more hours in the day? While we can’t manufacture time, we can take control over how we spend it. In this course, you’ll first learn what effective time management is—and how it helps you juggle competing responsibilities and interests. Then, you’ll learn how to track, analyze, prioritize, and schedule your time so that you can maximize each day.

Estimated Time to Complete the Course: 9 Hours (Approximately)

In a customer-centric organization, the customer is at the core of everything as they traverse the customer lifecycle. All processes and company activity are done in support of what the customer is trying to accomplish. At the core, of course, is the customer and his relationship with your organization. Customers will trust your company and stay loyal to your brand when you offer a consistent customer experience.

In this regard, our building customer-centricity culture training program is designed to equip employees of Ethiopian Banks with knowledge, skill and attitude about how to build customer-centric culture by engaging with customers, portraying honesty and commitment.

Estimated Time to Complete the Course: 12 Hours (Approximately)

Welcome to the training on workplace ethics! Leaders in today's business world are relentlessly looking to enhance employee's performance and profit margins. Moreover, companies are working towards improving their public image by investing on corporate social responsibility programs. One factor that can help organizations to realize such goals is workplace ethics.

Estimated Time to Complete the Course: 10 Hours (Approximately)

In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence. 

Estimated Time to Complete the Course: 8 Hours (Approximately)

In this course, you’ll learn to give feedback effectively and continually. You’ll cover how to improve poor performance, challenge top performers, and meaningfully engage managers. You’ll also take away tips to continually improve performance and results for management, team, and company.

Estimated Time to Complete the Course: 12 Hours (Approximately)

In this course, you’ll learn tips to build an effective team, communicate better, and resolve common problems that naturally arise in a diverse group of people with their own interests. 

Estimated Time to Complete the Course: 8 Hours (Approximately)

Writing Skills is a self-paced online course, carefully curated as part of our Comprehensive Management Development Program. In today's business world, effective written communication is paramount. Whether it's composing emails, reports, internal training documents, or persuasive pitches, the ability to convey a message clearly and professionally through writing is a crucial skill for career advancement.

Estimated Time to Complete the Course: 9 Hours (Approximately)

This is a self-paced online module that is an integral part of our Comprehensive Management Development Program. In today's fast-paced business environment, effective crisis management is paramount. This course equips you with the knowledge and skills needed to respond swiftly and effectively when faced with unexpected challenges.

Estimated Time to Complete the Course: 6 Hours (Approximately)

The "Foundations of Marketing: Understanding Branding, Product Marketing, and Persuasion" is a self-paced online course meticulously designed as an integral component of our Comprehensive Management Development Program. This course provides a comprehensive introduction to fundamental marketing concepts and strategies, equipping participants with essential skills to excel in the dynamic field of marketing.

Estimated Time to Complete the Course: 8 Hours (Approximately)

This comprehensive course centers on the Coaching Framework, delving into the essentials of effective coaching, including active listening, powerful questioning, and providing constructive feedback.

Estimated Time to Complete the Course: 10 Hours (Approximately)